How to report a complaint
There is no time limit to reporting a complaint, as long as the registered nurse is still a regulated member. However, the earlier you submit a complaint, the better you and any witnesses will remember details.
If you would like the help of an interpreter or translator to submit your complaint, please let us know.
|Nature of the complaint||How to submit a complaint|
|Involves one or more registered nurses (RN)|
We will need:
Your name and contact information. Please note that, if your complaint is followed by an investigation, we will share your name and a copy of the letter of complaint with the nurse being investigated. This will not include your contact information.
A signature (physical or electronic) from one person, who will be considered the only complainant. If others are involved, they can become witnesses if there is an investigation. The complainant should be the person directly involved, when possible.
The first and last name of the registered nurse. We are not able to find this name for you. If you aren't sure, you can:
A short list or description of your concerns about the nurse’s actions. Examples include:
|Involves a licensed practical nurse (LPN)||Contact the College of Licensed Practical Nurses of Alberta.|
|Involves a registered psychiatric nurse (RPN)||Contact the College of Registered Psychiatric Nurses of Alberta.|
|About a facility||Contact the facility's administration office.|
|Patient abuse involving any health-care provider, including registered nurses|