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  1. Maintain your permit
  2. Registration help
Announcements

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Registration help

Getting started

  • How do I find my user ID or password?
  • Why do I receive the message "access denied" when I try to log in?

Changing/updating information

  • Changing employer information
  • How do I update my address or contact information?
  • How do I update or change my name?
  • How do I save my changes?

Paying fees

  • Where can I get a receipt for fees I've paid to CARNA?
  • Is my online payment secure?
  • Why is my credit card number not being accepted?

Application processing

  • I submitted my renewal and it isn’t approved. How can I tell what’s outstanding?
  • How can I tell if I've been approved?
  • How do I confirm my application has been submitted?

Fixing errors

  • Why do I receive the message "page not available" when I try to access a page on MyCARNA?

Renewal 2021 in COVID-19

  • Does CARNA have a monthly payment plan?
  • How do I set up prepayments?
  • How is CARNA offering support during the COVID-19 pandemic, amidst job losses/layoffs etc?
  • Is there a fee increase this year?
  • What do my fees pay for?
  • What happens if I don’t renew my permit by September 30?
  • What is the RN/NP fee this year?
  • When is the renewal deadline?
  • Why is CARNA still requiring fees this year, given the global pandemic?
  • Why is there no decrease in fees during the COVID-19 pandemic?
Maintain your permit
Sign in to MyCARNA
Renewing your permit
Taking leave or retiring
Returning to practice
Fees and payments
Current fee schedule
Where do my fees go?
How to make your payments
RN prescribing and ordering diagnostic tests
Self-employed practice
Verification of registration
Registration help
Requests
Member requests
Name changes
Contact Us

Toll Free: 1 (800) 252-9392
Tel: (780) 451-0043
Fax: (780) 452-3276
Email: carna@nurses.ab.ca


For media inquiries, please email:
communications@nurses.ab.ca

Our Location

11120 178 Street
Edmonton, AB T5S 1P2

Appointment Hours

We are only accepting visitors with appointments.
Call and press 0 to speak with reception.

Monday - Friday, 8:30 a.m. to 4:30 p.m. MST

Protecting the public,
evolving the profession



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