A complaint is dismissed if the Complaints Director is satisfied that there is insufficient or no evidence of unprofessional conduct, or if satisfied that the complaint is trivial (without merit) or vexatious (complaint is solely to harass or subdue a person).
If a complainant believes the dismissal was unreasonable, they have the right to request a review by the Complaint Review Committee (CRC).
The request must:
be sent within 30 days of the complaint receipt of the Notice of Dismissal to:
11120 – 178 Street
Edmonton, Alberta T5S 1P2
The dismissed complaint is forwarded to the Complaints Review Committee (CRC ) who reads the request, the Investigation Report and the Decision of the Complaints Director. The CRC then considers whether or not the Complaints Director reached a reasonable decision.
The CRC will make a decision to either: